Pricing & Packages
At Refined Support, help is designed to feel calm, flexible, and genuinely supportive. Whether you need assistance in your business, help managing life admin, or quiet, capable virtual support to ease everyday pressures, support is tailored around you — not the other way around.
Monthly Support Packages
All packages include a monthly support allocation that can be used flexibly across virtual assistance, personal support, and virtual life management.
Calm Support
10 hours per month
£300
A supportive starting point when things feel a little busy or overwhelming.
Who this is for:
Individuals or small business owners who need light, reliable support to stay organised, manage admin, and ease mental load.
Clarity Support
20 hours per month
£600
Designed to create consistency, structure, and breathing space.
Who this is for:
Busy professionals, growing businesses, or households who want regular support to stay on top of admin and prevent stress from building.
Concierge Support
35 hours per month
£1,050
A higher-touch level of support with greater continuity and flexibility.
Who this is for:
Clients with varied or more complex needs who value discretion, priority support, and the reassurance of dedicated help each month.
Flexible Options
If a monthly package doesn’t feel quite right, ad-hoc support is available at £35 per hour, subject to availability.
Project pricing also available.
Frequently Asked Questions
Can I use my support time across different services?
Your support allocation can be used across the specific services and areas agreed in advance. This ensures your time is used effectively and expectations remain clear on both sides. Requests outside the agreed scope may require a separate discussion or ad-hoc support.
What if I’m unsure how much support I need?
That’s completely normal. A free discovery call allows us to talk things through calmly and choose the right level of support together.
Do unused hours roll over?
Unused hours reset monthly to ensure consistent availability and quality of service.
Can I add extra hours if needed?
Yes. Additional support for monthly support packages is available at £30 per hour, subject to availability.
Is there a minimum commitment?
Yes. A minimum 3-month commitment of a support package helps create continuity and meaningful results.